Safe exchange services

Learn more about our safe exchange process and how we ensure a secure and supportive environment for your family. We understand the importance of safe, stress-free transitions for your children.

Our safe exchange process

At True North  Family Support Services, we understand the challenges and sensitivities involved in child custody arrangements. Our safe exchange services are designed to provide a secure, neutral, and professionally supervised environment for parents to exchange their children, ensuring the safety and well-being of everyone involved.

Safety First

Exchanges are conducted in a secure, supervised environment to prevent confrontations and ensure the safety of both the child and parents.

Child-Focused

We prioritize creating calm, supportive, and structured exchanges that minimize stress for the child during transitions between households.

Neutral Environment

Our team acts as neutral, professional facilitators, focusing only on the safety and well-being of the child. We maintain strict confidentiality and professionalism.

Addressing your concerns

We understand the worries you might have about using a safe exchange service. At True North, we're dedicated to providing solutions and peace of mind.

Peace of mind for parents

With True North's safe exchange services, parents can feel confident that every exchange is structured, neutral, and professionally supervised, reducing stress and anxiety.

Knowing that their child’s emotional well-being is prioritized allows parents to focus on the quality of time spent with their child, rather than worrying about conflict or safety.

The neutral supervision also minimizes tension between parents, helping co-parenting arrangements run more smoothly and reducing conflict-related stress. Parents can trust that exchanges are reliable, consistent, and documented, which supports court compliance and ongoing communication.

What makes us different?

At True North, we go beyond basic supervision to create exchanges that are truly supportive, tailored, and child-centered. While many services focus solely on logistics or safety, we prioritize individualized care. Every family and child has unique needs. We tailor our approach to ensure each exchange meets those specific needs. Our trained supervisors understand the emotional challenges families face and provide calm, supportive guidance during every exchange.